Failed Transaction Form
A Failed Transaction:
This is when your account is debited for a transaction which did not give you the intended value. It happens when:
(1.) The ATM does not give you cash but your account is debited for the same amount.
(2.) The POS/Web declines your transaction, but your account is debited for the same value.
When a Failed Transaction Is Reversed
Sterling Bank’s ATM/POS/Merchant Website
Other Banks’ ATM/POS/Merchant Website
5 – 8 Days