A security token is a physical or mobile device used to gain access to an electronically restricted resource. The token is used in addition to or in place of a password. It acts like an electronic key to access a website or computer.
For our Corporate Internet Banking Service (Sterling Pro), the token is a second factor authentication method used for consummating transactions
The M-token is one of the authentication methods used for consummating transactions on Sterling Pro and the old Corporate Internet Banking Service
It is a mobile token hosted on an application and can be downloaded from your phone’s Playstore (iOS & Android).
- On iOS store, the application is tagged “Sterling PayPro mToken” while on Google Playstore, the application is tagged “Sterling Mtoken”
Branch: Visit any of our branches to request to be profiled for the M-token.
After you have been profiled on the mobile application, the Admin sets up the other users: initiator, authorizer, verifier and selects the type of token each user should use.
Relationship Manager: Call/Email your Relationship Manager and request to be profiled on the M-token application
Please send a duly signed written instruction with your company letter head to firstname.lastname@example.org
- Your instruction should contain your corporate account number, username, mobile number, email address
- After verification, a 16-digit activation code (Valid for 10 days) would be sent to your registered email address
- Please take note of the “Country flag” (Monaco, Switzerland etc.) at the point of setup as it would be required every time you login to the application
Please send an email to email@example.com for a token reset. Alternatively, you can visit us at any of our branches to reset your token
Yes, you would need to send a duly signed written instruction to firstname.lastname@example.org to request for a new activation code. Ensure you include your username, corporate account number, mobile number and registered email address on the written instruction.
No, it is not compulsory. Each user role can request for either the hard token or M-token
A hard token is a physical device and is one of the authentication methods used for consummating transactions on Sterling Pro and the old Corporate Internet Banking Service
This device that allows you complete transactions by the click of a button and can be gotten at any of our branches.
The hard token costs N3,500
Yes, you can. All you need to do is send a duly signed written instruction to email@example.com or visit us at any of our branches