There are several payment methods available including Cards, QR, USSD, Bank transfers as well as other African regional payment methods such as Mpesa, Mobile Money, etc.

• Local transactions: One day after the transaction (T+1).
• International transactions: Seven days after the transaction (T+7).

PayOn supports self on-boarding. Please click here to sign up, and commence integration immediately.

Yes, PayOn caters to several categories of customers. For merchants without websites, they can generate a payment link and send to your customers for payments.

All the required transactions details are accessible from the “transactions” tab on the dashboard.

• Integration fee: Free
• Local/Domestic transactions: 1.5% of transaction value capped at N2,000.
• International transactions: 4% of transaction value

(Please note that these pricing can be negotiated, based on transaction volumes and can be reviewed occasionally).

Disputes are resolved via the standard chargeback process where the payer’s bank communicates to Sterling bank on your behalf for the dispute to be resolved effectively.

There is an efficient support structure in place. We have a dedicated Customer Success team (customersuccess@sterling.ng) available to respond to all queries you have. We also have other dedicated channels for ease of collaboration during and after the integration process.

Payments can be received in other currencies. However, this is subject to meeting certain requirements. For more information on the requirements send an email to customersuccess@sterling.ng.