Cookie Policy

1. Introduction

In line with the terms stated in our Privacy Policy, our website, sterling.ng (the “website”) uses cookies and other related technologies (for convenience, all such technologies are hereinafter referred to as “cookies”), to give you an enhanced user experience on our website, and to personalize contents tailored to your needs. Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website. 

2. What are cookies?

Cookies are small simple files that are sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties on your subsequent visit to our website.  

3. The various cookies we use

3.1 Technical or functional cookies 

 These are cookies that ensure that certain parts of our website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website. This also enables us to personalize our content to suite you – your needs, lifestyle etc. We may place these cookies without your consent.   

3.2. Session cookies:  

These are temporary text files that stored on your computer during your web session and are automatically deleted when you close your browser. These cookies usually store an anonymous session ID allowing you to browse a website without having to log in to each page. Please note that these Cookies do not collect any personal information about you. Session Cookies differ from Persistent Cookies that are stored on a user’s device for a period of time, even after the user’s browser is closed. 

 3.3 Statistics cookies 

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. For example, it helps us keep track of the number of visitors to our website and to see how visitors move around the website when they are using it. This helps us to improve the way our website performs and ensure that users are able to easily navigate the website and access information and content seamlessly. We ask your permission to place statistics cookies.   

3.4 Advertising cookies 

On our website, we use advertising cookies which enables us to gain insights into advertising campaign results This happens based on a profile we create based on your behavior on our https://sterling.ng/ website. With these cookies, you as a website visitor, are linked to a unique ID. However, these cookies will not profile your behavior and interests to serve personalized ads. 

 3.5. Marketing/Tracking cookies 

Marketing/Tracking cookies are cookies used to create user profiles to track your online browsing activity, for example, the Sites and pages you’ve visited, shopping preferences etc., to enable us present you with targeted ads. we ask your express permission before we place these Tracking cookies. 

3.6. Strictly necessary cookies  

These types of cookies are required for our website’s basic functions. These cookies save information required for our website to function properly. Strictly necessary cookies do not collect your personal information and we will not require your prior consent to place these. Should you disable these cookies, our website may not function optimally.  

3.7. Social media 

On our website, we have included content from Facebook, Twitter, LinkedIn, WhatsApp and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, Twitter, LinkedIn, WhatsApp and Instagram. This content is embedded with code derived from Facebook, Twitter, LinkedIn, WhatsApp and Instagram and places cookies. This content might store and process certain information for personalized advertising. 

 Please read the privacy statement of these social networks (which may change regularly), to find out what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible.  

4. Consent and cookie preferences

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy.  

4.1. Manage your consent settings 

You can withdraw the consent you have previously given to us. When we receive privacy signal from your browser, we will set your privacy settings on this website to strictly necessary. If you want to have full functionality, please consider excluding https://sterling.ng from your privacy settings. 

5.  Enabling/disabling and deleting cookies

 You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies should not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser. 

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, note that this will not prevent our website from placing further Cookies on your device unless you adjust your Cookie Preferences. 

6. Contact Details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details: 

Sterling Bank Limited 

Sterling Towers 

20 Marina, Lagos 

Website: https://sterling.ng/ 

Email: [email protected]