Support at Your Fingertips

We’ve made getting help as easy as sending a text, say ‘Hello,’ and let us handle the rest!

Banking Support Now on WhatsApp!

Welcome to Sterling Bank’s WhatsApp Support! We’ve made getting help as easy as sending a text. Whether you’re checking your account balance, inquiring about loans, or confirming transactions, our support is here for you 24/7.

Why Use WhatsApp for Support?

  • Instant Assistance – Access real-time support for account inquiries, service requests, and more.
  • Easy & Secure – Simply message us from the comfort of your home or on the go.
  • Friendly Guidance – Our team is here to make your banking experience seamless and stress-free.
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How to Get Started

  1. Save 09160313000 as “Sterling Bank Support” in your contacts.
  2. Open WhatsApp, send a “Hello” message, and our support team will be ready to assist you.

For more details, check out our FAQs below.

FAQ

Frequently Asked Questions

Save our number, 09160313000, as “Sterling Bank Support.” Send “Hello” on WhatsApp, and we’ll guide you from there!

We’re here to answer questions about your account, assist with inquiries, provide information on Sterling’s products, and guide you through our digital services.

No, this channel is for support only. For transactions, use our OneBank App, dial *822#, or use your Sterling debit card. Corporate customers can use Sterlingpro.

Yes, your privacy is our priority. Our WhatsApp is secured with end-to-end encryption, ensuring a safe experience.

There’s no extra cost from Sterling Bank, though standard data charges may apply from your mobile provider.

We’re available 24/7 for support whenever you need it.

Only trust messages from our official WhatsApp number, 09161201000. For any concerns, email us at [email protected] or contact our support team.

With Sterling Bank’s WhatsApp Support, we’re just a message away to make banking simple, and convenient for you.

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