1. The prepaid cards are linked to a unique wallet, and do not require an account to be opened for the card holder.
2. Cards can be used multiple times within the amount loaded.
3. The cards are chip and PIN enabled.
4. Cards are valid for a period of three years.
5. Cardholder receives real time transaction notification.

Request of cards can be done via these channels:

a. In-branch request

b. Our e-form here

c. Reach our customer care on 07008220000 or customercare@sterling.ng

Delivery of cards to requested location is within to 3 to 5 working days, depending on the customer’s location.

There is no limit to the number of cards our customers can request for. However, bulk orders, especially in their thousands, are not instant

The cards operate as regular debit cards and are valid at any Point of Sale across the country – all stores where the cardholder presents it will accept the card to the extent that it is funded.

The card is for purchase and payments – cardholders can withdraw the value on the card as cash.

Yes, the card is valid for bill payments such as airtime, utilities, etc.

Total highest loadable amount on the card at the time of request is N250,000.00 (Two Hundred and Fifty Thousand Naira)

The limit selected at the time of order remains until the card is exhausted or expired.

• Daily Loading Limit on the card is N50,000
• Daily Transaction limit on the card is N50,000
• Total Holding balance on the cards is N250,000.

No. The card is only valid for purchases in local currency (Naira)

No. The cards operate as regular prepaid cards with transactions limited to amount loaded. The cards cannot be overdrawn. Cardholders do not have access to credit.

Call our customer care on 07008220000 or send an email to customercare@sterling.ng