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We are committed to adherence with all applicable labor laws and regulations (covering wages, working hours and conditions of service, gender equality, fairness, and equity). In line with international best practice, we have established policies and guidelines covering grievance resolution, disciplinary procedures, paid maternity and paternity leave, employee training and performance management, and employee welfare programmes.
Work-life Balance
We have adopted the “Flexi-plan and Flexi-place” initiatives for employees to enable them to achieve a desirable work-life balance. This means employees can work from any location and can have flexible work hours. This has been especially beneficial for women who make up a significant part of our work force.
Side Gig Leave
We have also established a side-gig leave to enable employees take out time to establish and build their side hustle, hobbies and passion projects.
Paternity Leave
The Bank encourages male employees to take out time off work to care for their new bundle of joy and increase bonding with their families.
Extended Maternity Leave
New Mothers are allowed to take out additional time out to care for their little ones.
Volunteering
The Bank encourages employees to volunteer to add value to society in different capacities. These include but not limited to financial literacy training, mentoring, environmental cleaning initiatives and more to encourage a sense of fulfillment and personal positive impact for the employees.
Creche Facility
The Bank has creche facility for employees at the Head Office to promote the convenience of the parents while caring for their newborns.
Occupational Health & Safety
We value the health, safety and well-being of our employees and the communities we operate. In line with our commitment, we have established a Health, Safety and Environmental (HSE) Policy, to ensure our premises, facilities, systems, and processes are safe. We have established a Health & Wellness desk to attend to all employee health issues and commenced several Health & Wellness programmes for staff such as:
- Office recreational facilities.
- Doctor consultation channels.
- Health Insurance scheme (HMO) to cover all employees.
- A well-equipped clinic facility at the Head office and annex to provide immediate health checks and services where required.
- A pre-natal club for all nursing mothers to educate them and eliminate challenges of maternal and infant mortality.
We aspire to be as diverse as our customers. The more we reflect the diversity of our customers, the better equipped we are to understand and serve them. To realize the full power of diversity, our culture of inclusion values every employee’s talents. We go all-out for every Sterling employee to be valued, included and able to perform at their best. In line with global best practice, we have established a diversity and equality policy which promotes female representation at all levels of management and prohibits discriminatory practices.
Our policy on Diversity and Equality prohibits discrimination based on gender, colour, tribe or ethnicity, religion, marital status, or physical challenges. We also encourage our business partners, third-party suppliers, providers, and contractors to embrace non-discriminatory policies in their business operations.
The Bank actively promotes meritocracy. We maintain a policy which prohibits the discrimination against physically challenged persons in our recruitment, training, and career development processes. We encourage gender equality and offer equal opportunities to all personnel.
In line with government priority for supporting and promoting local content, we championed a Made-in-Nigeria campaign and declared a Made-in-Nigeria week during which employees across the network dressed to work in locally-made attire to promote Nigerian culture and creative enterprise. Various local fashion brands were adorned and promoted by employees of the Bank. This was a first in the Nigerian financial services industry.
These are some initiatives aimed at supporting local industry, farmers, and artisans as well as conserving the national treasury’s foreign reserves. In line with the national drive for promoting locally produced goods.
At Sterling, we believe a workplace should be more than just a job – it should be a space where everyone feels valued, supported, and inspired to thrive. We’re a diverse community driven by shared purpose, mutual respect, and a deep sense of belonging.
More Than a Paycheck
Fair pay is just the beginning. We offer a Cost of Living Allowance (COLA) to ease rising expenses and provide performance-based incentives, including uncapped commissions. Your dedication never goes unnoticed – we reward your efforts with real opportunities to grow and succeed.
Your Well-being, Our Priority
Your health and happiness fuel our success. That’s why we provide full health coverage through our HMO, wellness facilities, and on-site creche services for working parents – helping you balance life and career with confidence.
Empower Your Growth
We’re passionate about learning and development. Through Employee Assistance Programs (EAP), education discounts from partners like Nexford, and reimbursement for professional certifications, we empower you to stay ahead in your career and achieve your full potential.
Celebrating Your Success
Every achievement deserves recognition. We honor dedication with annual promotions, performance bonuses, and thoughtful year-end gifts. High achievers have clear paths to core roles, turning today’s success into tomorrow’s leadership opportunities.
Careers with Purpose
At Sterling, inclusion isn’t just a policy – it’s our promise. Through equal opportunities, meaningful growth, and a supportive environment, we create careers that make a difference. Together, we rise, succeed, and build futures we’re proud of.
