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OneCollect

A POS solution specially designed to help you get paid faster; anytime, anywhere, anyhow.

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For Your Business

Process payments seamlessly with OneCollect. Accept payments from multiple channels, effortlessly track your transaction history, receive instant payment notifications and get credited on the same day – no more waiting for next day settlements.

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Cards

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Mobile and Internet Banking Platforms

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USSD/Mobile Money Channels

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How It Works

Sign up to OneCollect, get your POS delivered to you in 24 – 72 hours (24 hours within Lagos) and start accepting payments directly from your customers via debit cards, mobile transfers and USSD.

Kindly submit your completed POS Merchant Registration Form via email to [email protected] or visit any Sterling Bank branch to submit.
Terms & Conditions Apply

Benefits To Your Business

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SAME-DAY SETTLEMENT

Get credited to your account on the same day

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INSTANT PAYMENT PROCESSING

Receive real-time notifications for successful transactions

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99.9% TRANSACTION SUCCESS RATE

Experience seamless payments processing

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TRANSACTION TRACKING

Maintain visibility of past transactions and even generate receipts for them

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DEDICATED CUSTOMER SUPPORT

Access to prompt support and timely resolution of complaints

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For Your FinTech/Startup

(S-PAY)

An innovative open-banking service designed for your startup, SME or large corporate to integrate and create your own customized bouquet of financial solutions, tailor-made for your needs.

With our vast and secure array of digital banking web services, your enterprise can select/handpick its own mix of digital services and build its own financial service offerings.

Some of the available service gateways include:

  • Bank Verification Number (BVN) service gateway
  • Account opening service gateways
  • Card Issuance and withdrawal services gateways
  • Inter and intra bank services gateways
  • Unstructured Supplementary Service Data (USSD) gateways
  • Bank statement generation service
  • Password generation services gateways
    and many more services

Benefits To Your Business

By building your banking services on our gateways, your business will enjoy seamless integration into stable and secure cutting-edge digital solutions that will help your business

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Improve customer experience and satisfaction through optimized custom-made services

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Increase revenue generation and reduce operational costs

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Enhance innovation and partnerships

I want to know more about OneCollect

FAQ

Frequently Asked Questions
Getting Started

You can get started with OneCollect POS through the following channels;

1. Pick up a OneCollect Merchant Onboarding form from any Sterling Bank branch

2. Click here to download the onboarding form and terms and conditions, complete the required fields, and share with your Relationship Manager or send to [email protected] 

After payment, you will receive your POS terminal in 24 hours if you are in Lagos or in 72 hours if you are outside Lagos.

In some cases, for requests outside Lagos, the terminal may be delivered to a branch close to the Merchant or delivered by the Merchant’s Relationship Manager

Yes. The terminal is very user-friendly, intuitive and with features built to facilitate ease

Yes. OneCollect POS is only available to Sterling customers. However, if you do not own a Sterling Bank account, you can open one by clicking here or while applying at a Sterling Bank branch.

No. However, you can make a request for the new OneCollect POS terminal on this page.

Fees

The price of the POS Terminal may vary. You will be advised by your Relationship Manager or at the point of invoicing. You can also send an email to [email protected] for cost inquiries.

Yes. There are 3 different models available;

1. Standard Model – The POS will be deployed to you subject to a monthly transaction value/count obligation. (Ts & Cs apply). No upfront payment for the terminal is required.

2. Caution Model – The POS will be deployed to you upon a 50% upfront payment of the terminal and is subject to a monthly transaction value/count obligation. (Ts & Cs apply).

3. Equity Model – In this model, the client buys the terminal from the Bank.

In the unlikely event that this occurs, the terminal may be retrieved from the client.

No. There are no hidden charges attached to owning a OneCollect POS terminal.

Yes. The terminal becomes yours once you’ve fully made payment for it.

Payments

OneCollect POS supports;

· Card payments

· Bank transfers via USSD

· Bank transfers using Mobile Banking Apps

OneCollect POS accepts all Nigerian bank cards, international cards are not accepted.

Your funds will be settled instantly into your Sterling Bank account.

Yes. The OneCollect POS is an Android terminal with built-in features to view previous transactions and even generate receipts for them.

Support

You can make a complaint through the following channels;

  • Directly via the help menu on your terminal ·
  • By sending an email to [email protected]
  • Via the merchant support WhatsApp Group
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