Meet Naya

Hey there! I’m Naya, your go-to AI banking assistant. Whether you need personalized advice, the latest scoop on products and events, or just someone to chat with in Pidgin, I’ve got you covered. Let’s make banking easy, efficient, and even fun!

Why you'll love Naya

Real-time FX Rates

Whether you’re planning a trip abroad or managing international transactions, Naya can fetch you the most up-to-date FX rates in a snap.

Product & Service Info

Naya will give you a break down all the features and benefits, so you can easily choose the best solutions for your needs.

Tutorials & How-tos

Finding it difficult to get on board a new Sterling product? Naya can help you ensure everything is smooth and hassle-free.

Personalized Advice

Imagine having a personal financial advisor available 24/7, ready to guide you with the best decisions for your specific situation.

Your Gist Partner

Never miss out on exciting news and opportunities. Stay ahead of the curve with the most current updates and gists from Naya.

Multilingual

You think say you sabi pidgin? Naya sabi pass you o! Enjoy seamless conversations in both Pidgin and English with Naya.

Dictionary & Thesaurus

Imagine glancing through pages on Sterling and need to quickly figure out a word or acronym? Don’t ask Google, ask Naya.

Locating Banks/ATMs

Naya can assist with finding out the nearest Bank or ATM nearest to you. Just ask Naya “Where is the nearest ATM around Yaba”

Naya is Everywhere

Naya follows you everywhere on our website, from page to page. What more can be used to describe a dedicated virtual assistant like Naya.

User Reviews

I love how Naya keeps me updated on the latest products and events. I never miss a thing!

I love how Naya speaks Pidgin! It makes the conversation so much more relatable

Naya made understanding my financial options so easy! It feels like chatting with a friend.

Got Questions?

I've Got Answers!

Who is Naya?

I’m Naya, your personal AI-powered banking assistant. I exist to help you with personalized advice, up-to-date product information, event details, and more.

How can I start using Naya?

I am everywhere! I will follow you from page to page, helping you you with access to quick information and personalized advice. Look at the bottom-right corner of your screen and tap the floating Chat with Naya image.

How can I chat with Naya in Pidgin?

Just start chatting! I’m fluent in Pidgin and ready to converse in the language you prefer.

Can Naya provide today's FX rates?

Absolutely! I keep you updated with the latest foreign exchange (FX) rates every day.

How does Naya give personalized advice?

I use the information you provide to tailor my recommendations just for you. It’s like having a personal financial advisor in your pocket!

Is my information safe with Naya?

Absolutely. Your privacy and security are my top priorities. However, kindly refrain from sharing personal details and follow other standard security guidelines.

How can I clear my chat with Naya?

To clear your chat history with Naya, click the same button you would normally use to send your messages but make sure there are no text in the message input field. The icon should look like this