March 25, 2020
Our attention has been drawn to the fact that an employee of ours in the Yakubu Bauchi branch was in contact over the weekend with a now confirmed case of the novel coronavirus (COVID-19).
The staff and other members of the branch have not exhibited any symptoms. As part of efforts towards ensuring the safety of the general populace, all the staff members have been advised to self-isolate immediately for a minimum of 14days.
Consequently, the Yakubu Bauchi Branch has been shut for immediate deep hygiene cleaning. It will be re-opened once it has been thoroughly disinfected and primed.
Customers at the affected branch are encouraged to use our digital channels to conduct their banking transactions in the meantime.
In response to the calls for social distancing by global and local health authorities, we have taken the bold step of offering Nigerians free access to quality healthcare for a period of 60 days. Effective March 19, 2020, all Sterling customers can receive free professional medical counsel 24-hours a day via Online Chat, Audio and Video Calls from just about any location in Nigeria. Kindly visit sterling.ng/doc to take advantage of this solution.
We enjoin every Nigerian to stay safe and adopt precautionary measures given by World Health Organization and Nigeria Centre for Disease Control.