mCash

mCash Frequently Asked Questions

About mCash

mCash is a NIBSS solution for Sellers/Merchants to receive Payments from Payers by dialing a USSD code on their mobile phones. The Seller will be required to have a Seller Code.

FAQs About mCash

mCash is a NIBSS solution for Sellers/Merchants to receive Payments from Payers by dialing a USSD code on their mobile phones. The Seller will be required to have a Seller Code.

Yes. Both Sellers and Payers need to have a bank account to use this service.

For both Sellers and Buyers, any type of account is allowed (Tier 1, 2 or 3).

1.  A payer is also expected to register for the service according to their bank’s designed registration process (For Sterling Bank, once you are registered on *822# then you are automatically enrolled to pay with mCash);

2. Payers can then pay our merchants by dialing *402*Seller Code*Amount# from the mobile no tied to their BVN;

3. The payer selects the chosen bank account to pay from;

4. The Payer inputs a PIN for authorization (For Sterling Bank, it is the same PIN used on *822# but other banks decide their authentication process);

5. The Payer is debited, and Seller is credited instantly.

mCash is available across all major networks but remember it only works from the mobile no linked to a BVN. You do not need data or airtime credit to use mCash.

The Payer and Seller both receive a flash screen & SMS message showing status of the transaction.

The Seller can dial *402*1*Seller Code# to get a list of his/her last 5 successful transaction or *402*1*Seller Code*Transaction Ref# to confirm a specific transaction. The Payer can also report to our One Customer Center 0070078375464 or NIBSS 24hrs support center; Telephone: 01-4485388 or E-mail: contactcentre@nibss-plc.com.ng and a refund will be made in 24hrs after confirmation that transaction was successful.

For payers, no charge for transactions less than N2,000 but a N20 flat charge for transactions above N2,000. For sellers, no charge for transactions less than N10,000 but N50 flat charge for transactions above N10,000.

Please fill the form below to get mCash